mbx96 Terms and Conditions
Please read our full terms and conditions carefully before using this platform — they will give you a clear understanding of your rights and responsibilities.
These Terms and Conditions ("Terms") form a legally binding agreement between mbx96 ("we", "our", "platform") and the user ("you", "member"). By accessing the mbx96.cam website or using any of its services, you are considered to have fully read, understood and agreed to these Terms.
If you do not agree with any part of these Terms, please refrain from using our platform. mbx96 reserves the right to change these Terms at any time, and changes will take effect as soon as they are published.
Important: This platform is for people aged 21 and above only. Registration or use of an account by minors is strictly prohibited.
General Terms and Applicability
1.1 Applicability of Terms
These Terms apply to the mbx96 website, its mobile version and all services provided under it. When you access our platform, open an account or play any game, you agree to abide by these Terms.
1.2 Changes to Terms
mbx96 reserves the right to change, amend or update these Terms at any time. Changes will take effect as soon as they are published on the website. Continued use of the platform after any changes means you have accepted the new Terms. Please visit this page regularly.
1.3 Language and Interpretation
These Terms are published in English. In the event of any interpretive dispute, mbx96's interpretation will be considered final.
1.4 Relationship with Other Policies
These Terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those policies are also considered an integral part of these Terms.
Account Registration and Management
2.1 Eligibility for Registration
To open an account with mbx96, the following conditions must be met:
- You must be at least 21 years of age.
- You must provide accurate and truthful information.
- You must agree to comply with these Terms.
- There must be no court order against you.
2.2 One Account Rule
Each person may operate only one account. Opening or operating more than one account by the same person, family or IP address is strictly prohibited. In the event of a violation of this rule, all associated accounts may be closed and balances forfeited.
2.3 Accuracy of Account Information
At the time of registration you must provide your full name, date of birth, email address and contact details accurately. Providing false information may result in account cancellation and forfeiture of any deposited funds.
2.4 Password and Security
It is your sole responsibility to keep your account password confidential and not share it with any third party. If you suspect any unauthorised access, contact our support team immediately.
2.5 Account Closure Request
You may request account closure at any time via live chat or by emailing [email protected]. Any verifiable balance will be returned to you before closure.
Age Verification and Identity Confirmation
3.1 Mandatory Verification
mbx96 is fully committed to preventing underage gaming. We may request identity verification before processing withdrawals and in any case where suspicion arises.
3.2 Required Documents
Any one of the following documents may be required for verification:
- National Identity Card (NID)
- Passport
- Birth Registration Certificate
- Driving Licence
For payment verification, proof of the registered number for bKash, Nagad, Rocket or Upay may be requested.
3.3 If Verification Fails
If a member is unable to complete the required verification, their account may be temporarily suspended and the withdrawal process may be delayed.
Deposit and Withdrawal Policy
4.1 Approved Payment Methods
Deposits and withdrawals on mbx96 are currently available through the following methods: bKash, Nagad, Rocket and Upay. Transactions through any other method are not accepted.
4.2 Minimum Amounts
- Minimum Deposit: ৳300 (per method)
- Minimum Withdrawal: ৳1,000
No transactions below the set limits will be processed.
4.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 15 minutes to 2 hours. Additional time may be required if special verification is needed.
4.4 Transaction Responsibility
All transactions must be made from your registered payment account. Deposits or withdrawals through third parties are not permitted. mbx96 reserves the right to suspend or cancel suspicious transactions.
4.5 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currency are not accepted.
4.6 Bonus-Linked Funds
Any winnings from bonuses must meet the applicable wagering requirements before withdrawal. See Section 5 for details.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit up to a maximum of ৳5,000. For example, depositing ৳2,000 will earn a ৳3,000 bonus.
5.2 Wagering Requirement
A 25x wagering requirement applies to the welcome bonus. This means the total bonus amount must be wagered 25 times before withdrawal. The period to complete the wagering requirement is 30 days from the date the bonus is received.
Example: If you receive a ৳5,000 bonus, you must wager a total of ৳125,000 (5,000 × 25) before withdrawal.
5.3 General Bonus Rules
- Each member may take advantage of each promotion only once.
- Bonus funds are not directly withdrawable; only winnings after the wagering requirement has been met are withdrawable.
- If the deposited amount is withdrawn after claiming a bonus, the bonus will be cancelled.
- Any attempt to claim the same promotion from multiple accounts will result in all accounts being closed.
5.4 VIP Program
The mbx96 VIP Program has five tiers. Weekly cashback is available at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.3% weekly cashback
- Gold — up to 0.5% weekly cashback
- Platinum — up to 0.6% weekly cashback
- Diamond — up to 0.8% weekly cashback
You can advance to higher tiers step by step through regular and active gaming.
5.5 Promotion Changes
mbx96 reserves the right to change, suspend or cancel any promotion, bonus amount or wagering requirement at any time.
Gaming Rules and Fair Play
6.1 Fair Play Policy
mbx96 ensures fair play in all games. Our games use certified Random Number Generator (RNG) technology, which determines the outcome of every round in a completely impartial manner.
6.2 Game Technical Errors
Winnings or balances displayed incorrectly due to a technical error are not valid. mbx96 reserves the right to correct such errors and cancel affected transactions. A game may be restarted in the event of a technical issue.
6.3 Sports Betting Rules
In sports betting, the outcome of a wager depends on the official result of the relevant event. If an event is cancelled or postponed, wagers will be settled in accordance with mbx96's rules. Wagers showing suspicious betting patterns may be cancelled.
6.4 Live Casino Rules
In live casino games, the dealer's decision is final. If the network connection is lost, the game result will be determined based on the last completed round.
Prohibited Activities and Conduct
7.1 List of Prohibited Activities
Any of the following activities are strictly prohibited:
- Operating multiple accounts for the purpose of claiming bonus benefits.
- Registering using false or misleading information.
- Using software, bots or automation to operate games.
- Attempting to influence game outcomes in collusion with other members.
- Attempting unauthorised access to the system through hacking, malware or any other technical means.
- Using the platform for money laundering or any other illegal purpose.
- Harassing or threatening other members.
- Depositing to or withdrawing from a third party's account.
7.2 Consequences of Violations
In the event of any violation of the above rules, mbx96 reserves the right to immediately close the account, forfeit all balances and take legal action where applicable.
Account Suspension and Closure Policy
8.1 Suspension at mbx96's Discretion
mbx96 may temporarily suspend any account at any time without prior notice, particularly in the interest of security-related investigations. The reason for suspension will be communicated to the member by email.
8.2 Voluntary Account Closure
If you want to close your account yourself, please submit a request via live chat or by emailing [email protected]. If there is a remaining balance, arrangements will be made for withdrawal before closure.
8.3 Self-Exclusion
As part of responsible gaming, you can request to exclude yourself from your account for a set period (30 days, 6 months, or permanently). To learn more about this feature, visit our Responsible Gaming page.
Limitations of Liability & Disclaimer
9.1 Service Limitations
The mbx96 platform is provided on an "as is" basis. We do not guarantee uninterrupted service, and temporary disruptions may occur due to maintenance or technical issues.
9.2 Liability for Losses
mbx96 is not responsible for any gaming losses incurred by members. Gaming is an uncertain activity and all bets are placed entirely at your own discretion and risk.
9.3 Third-Party Errors
mbx96 is not responsible for any issues arising from errors by payment providers, internet service providers, or game software providers.
9.4 Applicable Law
These terms and conditions are governed by applicable law. If any provision is found to be legally unenforceable, the remaining terms will continue to be in effect.
Responsible Gaming Commitment
10.1 Our Commitment
mbx96 is firmly committed to responsible gaming. We believe that gaming should be a form of entertainment — never a source of financial stress.
10.2 Protective Tools
Members can use the following tools to stay in control of their gaming experience:
- Set deposit limits
- Cooling-off period
- Self-exclusion
- Reality checks
10.3 Support
If you feel that gaming is having a negative impact on your life, contact us via our 24/7 live chat or find more information on the Responsible Gaming page.
10.4 Minor Protection
Parents and guardians are advised to use appropriate software to prevent minors from accessing gaming sites. If you have any concerns, please notify us immediately at [email protected].
Data Protection & Privacy
11.1 Data Collection
mbx96 collects necessary personal information for the purpose of providing services. This includes name, contact details, payment information, and browsing data.
11.2 Data Use
Collected information is used solely for account management, payment processing, fraud prevention, and service improvement.
11.3 Data Security
We keep your information secure using SSL encryption and other security technologies. However, no transmission of data over the internet can be guaranteed to be completely secure.
11.4 Detailed Privacy Policy
To learn about our detailed policies on data collection, use, and protection, please visit the Privacy Policy page.
Dispute Resolution Process
12.1 How to Submit a Complaint
If you have a dispute or complaint, please contact our support team first. You can submit your complaint via live chat or by emailing [email protected].
12.2 Process Steps
- Submit your complaint and include any relevant information and evidence.
- Our team will review the complaint and respond within a maximum of 7 business days.
- Additional information may be requested if needed.
- The final decision will be communicated by email.
12.3 Final Decision
After a proper investigation, the decision made by mbx96 will be considered final. However, we are committed to always following a fair and transparent process.
12.4 Contact Information
For any questions or complaints:
- Live chat: Active 24 hours a day, 7 days a week
- Email: [email protected]